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The SpiceClub program is a new-age, Tier-based, frequent flyer program that comes with a wide range of benefits from free flight vouchers, to an array of privileges and complimentary services. As a member you earn SC Points for your spends, not only on air fare but also on the amount you spend on other services like add-ons, upgrades, meals, seat selection, excess baggage and much more.
Member can avail several benefits basis the Tier they belong to. Some key
• Earn free flight vouchers
• Zero Fee change and cancellation vouchers
• Get free SpiceMax upgrades, complimentary meals, priority check-in and preferred bag-out
• Earn SC Points on all spends done on air fare, services and products
• Earn bonus SC Points for booking directly on SpiceJet website and mobile app
• Use SC Points for free flights, meals, SpiceMax upgrades and much more
• SpiceClub Assist – A dedicated customer support team (24x7)
SpiceClub is the only frequent flyer program in the country with the
following exclusive benefits:
• Transparent value of Points earned – SC Points are equivalent to real cash; each Point has a value of ₹ 0.50.
• Low threshold – All members from Silver Tier onwards do not have to wait for accumulation of SC Points. Members can use Points balance as low as 100 SC Points (equivalent to ₹ 50).
• Use of SC Points for flights and add-ons – Members have a choice of using SC Points for meals, upgrades, and flight tickets.
• Multiple payment modes – Option to choose multiple payment modes for a single transaction with SpiceJet.
Membership to the program is open for any individual who is 18 years of age or above.
You can enrol yourself simply by registering on our website https://spiceclub.spicejet.com/ or using SpiceJet mobile app.
There is no enrolment or membership fee.
The minimum age for enrolment in the program is 18 years.
The program is open for residents of any country.
All existing SpiceClub members are automatically enrolled in the new program. You can use your registered mobile number along with the country code or your registered e-mail ID to log in to your account.
SpiceClub is a card-less loyalty program. All you need is your SC Member ID/registered e-mail address and password to access your account.
Login ID – Your SC Member ID is your registered mobile number
along with country code. Alternatively, you can use your registered
e-mail ID to log in.
Password – You can reset your password by clicking on the “Forgot Password” tab
If you have trouble logging in to your account, please contact SpiceClub Assist at +91 9811795555 or e-mail at email@example.com
To change your registered mobile number, please contact SpiceClub Assist at +91 9811795555 or e-mail at firstname.lastname@example.org
Once your account is created, changes to Name, DOB or e-mail address
cannot be made by the member.
However, in the case of a spelling mistake in the name, members can send an e-mail at email@example.com with valid identity proof (Aadhar card, PAN card, Driving License or Passport).
SpiceClub has four Tiers, namely Classic, Silver, Gold, and Platinum. Once you enrol, you enter Classic Tier and as you keep flying with us, you advance to the next Tier. The benefits keep increasing with the Tiers. Each Tier requires a certain number of flights and spends to enter and retain. To know more about Tiers click here.
Each Tier entitles you to a wide array of rewards, comforts and
privileges and they keep getting better as you advance to the next Tier.
Here’s a glimpse:
Club Rewards: Earn SC Points each time you fly or book an add-on. Get bonus SC Points on booking directly on SpiceJet website/mobile app.
Club Comforts: Avail free flight vouchers, priority check-in and boarding, and a host of other services
Club Privileges: Get access to privileges like free seat selection, free change/cancellation, complimentary meals and SpiceMax upgrades.
For more details, click here.
SpiceClub is soon coming with exciting offers and deals for its members. Till then, stay tuned to https://spiceclub.spicejet.com/
Bookings made on www.spicejet.com/mobile app – While making
bookings as a logged in member, all the Tier benefits will be assigned
to your booking/PNR. You will have to share the itinerary or boarding
pass at the airport to avail these benefits.
Bookings made through other channels – Automatic assignment of services is based on your credentials, namely - first name, last name and mobile number should match the details mentioned in your SpiceClub account.
Note: If the mobile number mentioned in the PNR is different, you have the option of logging on to SpiceJet.com and updating the mobile number against that PNR from “Manage Booking” section for availing these services. You will have to regenerate the updated itinerary to avail the services at the airport.
Co-passengers travelling on your PNR will also get 20% discount on pre-booked Meals and SpiceMax
To enter/upgrade to a Tier, you need to meet the criteria required for flight journeys and spends. Click here to check the eligibility conditions for different Tiers.
Each Tier is valid for 12 months from the month of entry into that Tier.
You will receive an e-mail communication or SMS communication informing you when your current Tier is about to expire. You can also view Tier expiry on your SpiceClub dashboard by logging in to your account.
Tier validity cannot be extended; you must complete the required flights target and spends to retain your current Tier.
Yes, as soon as you complete required flights target and spends, you will be upgraded to the next eligible Tier.
The flight count and spends in a Tier starts from the date of entry into the Tier. Each one-way journey is considered as one flight. All spends on flight fare as well as spends on pre-booked add-on services (e.g., preferred seat booking, pre-booked meals, SpiceMax upgrades etc.) are considered for calculating spends. Only base fare (excluding taxes) is considered for calculating spends. Both flight count and spends done for a flight are considered once the flight journey has been completed.
You need to complete the required number of flight journeys and spends as per the Tier criteria within 12 months from the month of entry in the Tier.
Member must achieve both flights target as well as spends target as per the eligibility criteria defined to be eligible for Tier upgrade/renewal.
You are eligible to be upgraded to the next Tier as soon as you complete required flight journeys and spends for the next Tier.
If a booking is not made under SpiceClub login, you can login to your SpiceClub account to avail the benefits through “Manage Booking” section.
SpiceClub membership and its benefits are intended for individuals. You can use Tier benefits only for yourself, but you can avail 20% discount on meal and SpiceMax for your co-passengers traveling with you in same booking/PNR.
Currently, there is no additional Hand Baggage allowance for SpiceClub members.
You cannot claim SC Points in the following cases:
a) If travel date is more than 180 days
b) Cancelled booking
Using SC Points is very simple. You can log in to your SpiceClub account on the https://spiceclub.spicejet.com/ or SpiceJet mobile app. After logging in, you can view the Points available for use under the ‘SC Points’ tab on the 'Payments' page. Select the required option along with the number of Points to be used. An OTP would be sent to the registered mobile number. Upon entering the OTP, the transaction will be processed.
Each point has a value of ₹ 0.50
You have the option to pay with SC Points for booking flight tickets or to pre-book any add-on services like meals, excess baggage, SpiceMax, etc. You may opt to pay a part of the ticket price with SC Points.
Yes, you can use SC Points with any other mode of payment available with SpiceJet.
SC Points cannot be used on Partners or any other airline.
In case the payment made is entirely through SC Points, you will not
earn any SC Points. However, if a PNR is booked with a combination of
different payment methods including SC Points and one of the other
payment modes, SC Points will be awarded for the amount paid through
other payment modes. E.g.,
- Total booking amount: ₹ 5000 - Payment done through SC Points: ₹ 1000
*Points will be calculated on spends of ₹ 4000
Earning free change/cancellation voucher - Eligible members are
given the voucher post their entry into the Tier and the voucher is sent
to their registered e-mail address. Vouchers can also be viewed in the
member's SpiceClub account. To check eligibility please click here.
For flight change - Members can log in to their account and go the “Manage Booking” section to reschedule the flight. On the payment page, select voucher as payment mode, apply the voucher number and then proceed to pay the balance amount.
For flight cancellation - Members can log in to their account and go to “Manage Booking” section to select the flight they want to cancel. Members will receive a prompt to avail their voucher against selected flight, if member selects “Ok” applicable cancellation fee will be waived off.
This facility is available only for SpiceClub members and not for other passengers travelling with the member, even if they are on the same PNR. The PNR should reflect in member’s SpiceClub account before placing change/cancellation request. In case the PNR is not reflecting in the account, the PNR needs to be added post logging in to the SpiceClub account or by contacting SpiceClub Assist.
Earning complimentary meal voucher - Eligible members are given
the voucher post their entry into the Tier and voucher is sent to their
registered e-mail address. Vouchers can also be viewed in the member's
SpiceClub account. To check the number of vouchers for each Tier please
Using complimentary meal voucher - Members can log in to their account and go to “Manage Booking” section to add Meal to their PNR. On the payment page, select voucher as payment mode, apply the voucher number and then proceed to pay the balance amount.
Earning complimentary SpiceMax upgrade voucher - Eligible members
are given the voucher post their entry into the Tier and voucher is sent
to their registered e-mail address. Vouchers can also be viewed in the
member's SpiceClub account. To check the number of vouchers for each
Tier please click here.
Using complimentary SpiceMax upgrade voucher - Members can log in to their account and go to “Manage Booking” section to add SpiceMax to their PNR. On the payment page, select voucher as payment mode, apply the voucher number and then proceed to pay the balance amount.
Earning free flight voucher - Eligible members are given 1 free
flight voucher after every 10 completed flights in a Tier and voucher is
sent to their registered e-mail address. Vouchers can also be viewed in
the member's SpiceClub account. To check the number of vouchers for each
Tier please click here.
Using free flight vouchers - Members can log in to their account and proceed with the flight they want to book. On the payment page, select voucher as payment mode, apply the voucher number and then proceed to pay the balance amount.
Vouchers are for member’s use only.
Discounted rate/voucher/promo code of each Tier cannot be combined with any other offer or promotion running on SpiceJet.
Vouchers can be utilized under member’s account only. If non-members are also traveling under the same booking/PNR, voucher amount would be utilized against your amount only.
A voucher is valid for 1 year from the date of issue.
Voucher validity cannot be extended.
Yes, you will receive an e-mail or SMS communication notifying you when your vouchers are about to expire.
SpiceCash is an e-wallet program exclusively for SpiceClub members. SpiceCash wallet gives you convenience of making seamless digital payments on SpiceJet website and SpiceJet mobile app. You can make payments for flight tickets or other add-on services simply by logging into your SpiceClub account.
• Zero convenience fee on flight bookings paid fully with SpiceCash • Earn 4 SC Points for every ₹ 100 that you load in your SpiceCash account • Faster transactions as SpiceCash ensures the quickest processing of payments • Fastest processing of refunds in case of cancellations/modifications in your booking • Flexibility to use SpiceCash to pay for part of the total payable amount for any transaction, and use any other payment mode for the balance amount
SpiceCash prepaid card is a virtual prepaid card linked to your SpiceCash wallet account. SpiceCash Prepaid card can be used to make payments even for transactions outside SpiceJet - at any online merchant within India wherever MasterCard is accepted.
• Use it online, anywhere and everywhere - backed by the universal reach of MasterCard. • Earn SC Points simply by transacting with SpiceCash prepaid across various partner merchants. • Get your card in seconds - it's virtual, online and instant. You can start using immediately. • Suspend or re-activate your card in one click. Your money is safe & your information is secure.
A Virtual Card can only be used to make online payments. It is like your Physical Card and can be used in the same way as a physical card (make payments, shop online etc.) except that you cannot have the touch and feel of a physical card.
To sign up for SpiceCash, you need to be a registered SpiceClub member first. As a SpiceClub member, you can activate your SpiceCash Prepaid card online through your SpiceClub account after a minimal KYC process (no document uploading needed).
As soon as you sign up for the SpiceCash wallet, immediately a Prepaid card would be generated and displayed in your SpiceClub account. A member can view virtual card with 16 digit card number, CVV, member name and expiry date.
CVV stands for Card Verification Value. It is a 3-digits numeric code printed on the back side of your card. It is used to verify the identity of the user and provides additional security against fraudulent transactions.
Your SpiceCash card is a prepaid card. However, while transacting online, please choose Debit Card option on the payment page to transact with your SpiceCash Prepaid card.
For basic KYC, you will need to update your Driving Licence / Passport number / Voter ID number in your SpiceClub account. The validity for this KYC is 24 months.
As a SpiceClub member, after you have completed the basic KYC steps, your maximum top-up limit is ₹ 10,000/- in a month and ₹ 1,00,000/- in a year.
SpiceCash is a unique payment instrument exclusively for SpiceClub members. SpiceCash brings to you the opportunity to earn reward Points (SC Points) twice - first when you top-up your SpiceCash account with money and then again when you use your SpiceCash money to spend with SpiceJet or any of our partners.
As a SpiceClub member, you will earn 4 SC Points (1 SC point = ₹ 0.50) for every ₹ 100/- that you load in your SpiceCash account. So, if you load ₹ 10,000/-, you will earn 400 SC Points immediately. After that, when you use SpiceCash with SpiceJet or with our partners, you will earn additional Points based on the nature of the products/services that you are buying.
Only one SpiceCash account can be created for every SpiceClub member. The name and mobile number used for SpiceClub membership account will be used to create the SpiceCash Card.
SpiceCash Prepaid Card comes at zero cost to you and offers an array of attractive benefits. You can earn extra SC Points every time you top-up your SpiceCash account - and also every time you use SpiceCash to spend on the partner merchants.
In order to top-up your SpiceClub wallet, please click on "Top-up" option. You will then have to enter the top-up amount and proceed to load your wallet with any mode of online payment like debit card, UPI or credit card. You can earn extra SpiceClub Points every time you top-up your SpiceCash.
You may top up your SpiceClub wallet through either of the following channels: • Debit Card • Internet banking. • UPI • Credit Card. • Other Wallets.
As per RBI guidelines, prepaid cards cannot be used on other mobile wallets.
There are no charges involved in topping up amounts in SpiceClub wallet. In fact, you will earn 4 SC Points (1 SC point = ₹ 0.50) for every ₹ 100/- that you load.
You can use SpiceCash for all transactions on SpiceJet website and SpiceJet mobile app. You can also use SpiceCash for any online transactions through the virtual prepaid card.
Yes, you can use SpiceCash for any spend for anyone on SpiceJet and for any online transaction.
SpiceCash Prepaid card is not transferable. Once it has been issued to you, you cannot transfer it to anyone else. However, you can spend your SpiceCash money on transactions for others.
There is no expiry date for the SpiceCash Prepaid Card. You can use it lifelong; however, you may need to periodically refresh your KYC details in compliance with regulatory guidelines.
Yes, you can use multiple payment modes for all transactions with SpiceJet. For any payment that you need to make on SpiceJet platforms, you can split the total amount to pay partly by paying through your SpiceCash Prepaid Card, partly by redeeming your SC Points, and partly by using any of your credit/debit cards or online banking.
You can suspend/re-activate or block the card using the corresponding button on the "Suspend" > "SpiceCash" page. Please go to SpiceCash and select Suspend/Reactivate Card as applicable. An OTP will be sent to your registered mobile number. Once you enter the OTP, your card will be suspended or re-activated.